Shipping policy
Here you will find our shipping conditions regarding our webshop.
Please note, that we don’t ship to private persons!
1. Shipping costs:
Germany:
- Shipment dry ice (up to 7kg): 49€
- Shipment ambient temperature (up to 0.5kg): 29€
- Shipment blue ice (up to 7kg): 49€
Europe:
(Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Georgia, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Moldova, Netherlands, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom)
- Shipment dry ice (up to 7kg): 139€
- Shipment ambient temperature (up to 0.5kg): 49€
- Shipment blue ice (up to 7kg): 79€
Bosnia & Herzegovnia, Ukraine:
- Shipment dry ice (up to 22kg): 279€
- Shipment ambient temperature (up to 0.5kg): 49€
- Shipment blue ice (up to 7kg): 189€
East Coast & West Coast (USA), Canada, South Korea:
- Shipment dry ice (up to 22kg): 239€
- Shipment ambient temperature (up to 2kg): 79€
- Shipment blue ice (up to 7kg): 189€
Other countries:
Shipping costs for shipments to other countries not listed above depend on package weight, package size, shipping method and country. For more details, please send us your request via our contact form or via mail (shop@trenzyme.com).
2. Delivery times
Delivery times are not uniform for all products. We will send the products within 2 to 5 business days after receiving the order. After the product is shipped, we will send you a tracking link, which you can use to see the exact delivery time for your product.
Please note, that some products are shipped directly from the manufacturer.
If you have any questions, please do not hesitate to contact us. You can reach us as follows:
Phone: +49 (0) 75 31 / 1 22 90-0
Email: shop@trenzyme.com
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Updated: September 2024